Tammy's Education & Experience

Personal Statement

Innovative, experienced leader with strong emphasis on financial planning and operational improvement.  Expert in the use of technology to develop insightful management tools.  Accomplished in facilitating change through diverse teams of professionals to meet new demands of the marketplace.  Talented at motivating personnel to learn new skills and achieve the goals of the organization.

Professional Experience

T2 Management Solutions, LLC

Erie, PA (March, 2016 - Present)


Owner and Manager

Independent management consulting provided for professional service providers including dentists, chiropractors, physicians, and attorneys.

Accomplishments

  • Created corporate identity and marketing materials.
  • Set up accounting systems for two small businesses.
  • Obtained provisional patents for two inventions.
  • Established budget and financial reporting for a dental practice.
  • Reviewed coding practices and fees for a dentist and a chiropractor.

Knox McLaughlin Gornall & Sennett, P.C.

Erie, PA (September 1998 - March 2016)


Director of Administration/Chief Administrative Officer

Responsibilities included marketing; operations management; human resource management; financial planning, analysis, and control; strategic planning and implementation; facilities management, event planning, and supervision of administrative team and 50 support staff.

Accomplishments

  • Created innovative financial reporting tools for cash flow and profitability analysis.
  • Coordinated the implementation of a new time and billing system.
  • Eliminated retirement plan fees of over $30,000.
  • Reduced risk for the firm and its shareholders through new procedures and insurance policies.
  • Reduced risk for the firm and its shareholders through new procedures and insurance policies.
  • Developed new performance evaluation system.
  • Facilitated strategic planning and ongoing implementation.
  • Increased revenue generated by paralegals.
  • Fostered an engaged, flexible, and efficient support staff team.

Therapeutic Rehabilitation and Athletic Care

Erie, PA (January 1998 - September 1998)


Director of Operations

Responsibilities included operations improvement, billing coordination, human resource management, statistical reporting, and project planning.  Accountable for the supervision of over 20 employees at six different locations.

Accomplishments

  • Improved the flow of patients at The Occupational Health Center.
  • Coordinated renovations and move to new location.

Hamot Health Foundation

Erie, PA (February 1989 - January 1998)


Administrative Manager (November 1991 - January 1998)

Responsibilities included operations management, billing coordination, financial control, human resource management, financial analysis, contract negotiation, and resident physician education. Accountable for the operation of family medicine residency practice comprised of 20 employees, 27 physicians, and 2 psychologists.

Accomplishments

  • Forecasted the effects of managed care and implemented the operational changes required to accommodate a 40% increase in patient volume.
  • Increased annual revenues by 70% through coding improvements, managed care agreements, and inpatient billing.
  • Developed training and orientation programs and evaluation methods for clerical employees.
  • Established a faculty practice plan including incentives for employed physicians.
  • Increased patient satisfaction through quality improvement.
  • Established two new practices.

Management Systems Coordinator (February 1989 - November 1991)

Responsibilities included hospital-wide operations analysis, quality improvement projects, salary budgeting, cost monitoring, financial analysis, and labor standards development.


Education

Gannon University

Erie, PA


Masters of Business Administration, with distinction

West Virginia University

Morgantown, WV


Bachelor of Science in Industrial Engineering, summa cum laude

  • Robert Fowler Design Award for the best senior project.
  • Rufus West Award for highest GPA in the engineering graduating class.